Albert L. Swett, Principal
Al has more than 20 years of experience in IT consulting and has worked with for-profit and not-for-profit clients in many industries, both in the United States and internationally. He is effective at guiding all levels of IT leadership through analysis and priority-setting for strategic and tactical IT management improvement options. He is an expert executive facilitator and is certified in the Helix “sticky card” methodology. Al has project experience in many industries including insurance, distribution, financial services, healthcare, and manufacturing.
While at IBM, Al developed analysis models and tools to help IT management visually locate problems and used these tools directly with customers as well as teaching other IBM consultants how to use them. He is the primary patent-holder for the Component Assessment Advisor, the tool used for component business model IT management analysis. He is also the creator of the Optimization Value Estimator, a tool-based approach for rapidly identifying and quantifying IT improvement and savings opportunities. Prior to his time as a consultant, Al had a number of assignments in sales, IT strategy, and product marketing. He holds a Bachelor of Arts degree from Amherst College and an MBA from Columbia University.
David E. Wright, Principal
David Wright has over 20 years of experience in IT management consulting, helping clients around the world to develop the strategic direction for their organizations and to translate this into actionable plans and roadmaps. This has involved roles with PwC, Oracle, and most recently, IBM, where he led a global consulting organization with teams in all major geographies. Prior to this he was an IT manager in a commercial organization. He holds a Bachelor’s degree in mathematics from the University of Manchester, England.
During his consulting career, he has undertaken a wide range of engagements, specializing in IT strategy formulation, management and transformation of IT organizations, improving IT effectiveness and efficiency, and the planning and direction of global IT programs. He has experience in multiple industries, including pharmaceutical, manufacturing, consumer packaged goods, entertainment, retail, and financial services.
Alan Smithers, Executive Consultant
Alan has more than 30 years of experience in the Information Technology industry with diverse responsibilities including Software Development, Systems Design, Solution Architecture, Operations Excellence, and Management Consulting. For the past seven years, Alan led the North American Executive Consulting Practice for IBM. In this role, Alan developed consulting methodology and services, authored blog articles on various insights gained during client engagements, mentored fellow consultants and oversaw their work, and personally led many high profile Fortune 500 client engagements. These ranged from 3 weeks in duration with two consultants to 4 months in duration with a team of 100 individuals from multiple companies, multiple geographies, and with many different skill profiles and responsibilities. As a result of his experience, Alan became known as the “go to guy” for the most complex and challenging client requirements. Alan’s approach, energy, and passion for his clients coupled with a burning desire to deliver a differentiated experience for each client has often earned him the trust and confidence of the client, with repeat business in several cases.
Other roles during Alan’s career include Global IT Consulting for Complex Projects, Cloud Business Development Executive, IT Consulting for North American Manufacturing and Distribution Sector clients, Systems Availability Leader for a Wall Street client, Systems Development Leader for IBM’s Server Strategy and Planning team in Poughkeepsie, NY, and Technology Alliance Partner for a major Telecommunications Equipment Provider.
Dawn May, Executive Associate
Dawn May (of Dawn May, LLC) is a leading authority on work management, systems management, performance, and diagnostics, with intimate knowledge of the IBM i operating system developed through her distinguished career with IBM. Today, as an independent consultant, she focuses her skills on helping companies troubleshoot issues and plan for the future while teaching them how to get the most out of their IBM i systems.
Dawn is the author of the i Can blog published by IBM Systems Magazine and a frequent speaker at local user group meetings and IBM i conferences around the world.
In her spare time, Dawn enjoys the art of photography, sewing, baking bread, and playing the piano.